International luxury brands have a history of offending Chinese consumers with their campaigns during this holiday.It’s important to gain favor with CNY internet marketing in China, and a negative response could deal a severe blow to business.What did these five major brands do right — and wrong — in their 2020 campaigns?
’Tis the season for luxury brands to court Chinese customers — on tiptoes. As China’s Lunar New Year approaches (beginning this year on January 25), luxury brands are releasing dedicated campaigns that pay tribute to one of their biggest markets’ most important holidays. But after a series of missteps in their 2019 CNY campaigns, which received comments ranging from “horror movie” to “misrepresentation of Chinese culture,” brands are becoming increasingly cautious.
It’s admittedly hard to please such a judgy crowd every year, and for this holiday, it’s a real task trying to originate content that isn’t zodiac signs, the color red, or loaded cultural symbols like lanterns and chopsticks (maybe we should forget about chopsticks altogether.) In fact, there’s rarely a winner in this game, and brands constantly find themselves losing ambassadors or having to issue apologies when things go wrong. That’s because the campaigns for China’s most important festival aren’t just for prospective customers — they’re also for China’s throngs of plugged-in netizens.
But, as we enter a new decade, is it possible that these brands have learned their lessons? Jing Daily looks at five of this year’s major Chinese New Year campaigns to see if any of them stand out.
Gucci has multiple ambassadors and friends of the brand in Greater China, and thankfully, it uses the gorgeous actress Ni Ni as the face of its one-minute CNY video. In it, she hangs out with models like Earl Cave and Zoë Bleu Arquette in Disneyland, while snapping pictures with other visitors, going on a roller coaster, and genuinely having a great time in various Gucci outfits. It was directed by edgy American director Harmony Korine, whose lurid taste in cinematography serves as the perfect balance for a wholesome holiday hangout. The only sad part is that Gucci isn’t the only brand that decided to feature the world’s most famous mouse for the lunar year: H&M features Minnie in its 2020 CNY campaign, too.
After having its 2019 campaign called “creepy,” Burberry decided to ditch the family idea and return to what it should focus on — their apparel. The 20-second video stars the brand’s 27-year-old Chinese ambassador, Zhou Dongyu, alongside Chinese models He Cong and Liang Jiyuan. The spot has a tight rhythm of thumpy beats that resemble footsteps, making viewers feel like they are watching a catwalk show. Aside from an obvious red theme for CNY, the holiday is also referenced with a subtle “mouse” element that’s been enmeshed into Burberry’s new interlocking “TB” print, which is honestly more memorable than a famous cartoon mouse.
Dior’s campaign brings a breath of fresh air to viewers when red has become a default choice for this holiday. The brand’s Chinese ambassador, actress Sophie Zhang, and its fragrance ambassador, singer and actress Yang Caiyu, demonstrate Dior’s limited CNY capsule collection, which features embroidered phoenix patterns and red flower petals on a white backdrop. A lot of Chinese consumers may not immediately recognize the two ambassadors, but they bring the “poetic and picturesque” vibe that Dior’s famous for. It doesn’t hurt that they also resemble the typical Dior handbag buyer in China: wealthy girls in their 20s and early 30s.
Despite going to the lengths of using a Chinese-American director for their 2019 CNY video, Prada suffered the criticism Burberry did with Netizens saying the campaign looked like a scary movie. This year, Prada gave its campaign a human-centered angle by following Chinese model Chun Jing’s journey to return to her familial home. As many residents from big cities go home for the holiday, ‘Chunyun’ (Spring Festival travel season, “春运”) has been deemed as the world’s largest human migration, and it’s been estimated that over three billion trips will be made this year. The video is a snapshot of a modern Chinese Lunar New Year ritual that cleverly embeds holiday gifting ideas. It looks as if Prada has finally learned the importance of proper cultural marketing.
Actresses Lily Collins and Amanda Seyfried, both wearing red pantsuits, step onto a boat that transports them from Paris to Shanghai. Once there, they run through a bustling market to release a sky lantern bearing a mouse print that flies to a rooftop by the Bund and catches the eye of Chinese-Canadian actor and singer Kris Wu (吴亦凡). By hitting on five major CNY marketing elements — the color red, mice, lanterns, a hot Chinese celebrity, and Western A-listers — the video looks more like a numbers-based checklist than truly creative content. But Kris Wu’s massive fanbase, which has championed the campaign video and related posters on the walls of subways and airports by dutifully churning out the Weibo hashtag #KriswurepresentsLancôme (#吴亦凡代言兰蔻), don’t seem to mind at all.